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Table 1 Patients’ experienced benefits and challenges of being in HAT

From: Patients’ satisfaction with heroin-assisted treatment: a qualitative study

Benefits

Challenges

Access to medical heroin (medical)

Treatment scheme (configurational)

 • Reduced stress and financial pressure

 • Lack of medications

 • New routines and hope

 • Too intense

Patient–clinician relations (relational)

Clinic rules (configurational)

 • Respectful engagements

 • Unfounded rules

 • Being heard

 • Negative influence on relation with clinicians

Supporting environment (configurational)

Downtime and uncertainties (configurational and relational)

 • Opportunities for psychosocial assistance

 • Too much downtime

 • Safer usage setting

 • Uncertainties about project’s future