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Table 5 Free-response results of the feedback survey

From: Educational training to improve opioid overdose response among health center staff: a quality improvement initiative

Themes

Frequencies

Exemplars

Strengths—overall presentation

Clear

34

Knowable presentation, Simple and direct, Concise, “Well-articulated in a language that is easy to understand”

Detailed

18

Detailed, Informative, Well-explained

Organized

12

Well-structured, Organized

Relevant information

8

Pertinent information, Practical, Relevant, Useful

Engaging

6

Pre/posttest was engaging, The use of visual aids and the presenter made the training interactive, All participants were engaged, Interactive

Good scheduling

3

Short, On time, Quick

Strengths—components of the presentation

Slides

13

PowerPoint was helpful, Slides were effective

Overdose response

7

Actionable guidance on responding to an overdose, Narcan training, Very useful information on how to administer naloxone

Video

5

Great video

Discussion

3

Discussion, Q&A

Data

3

The real life number on this issue, Statistics

Strengths—the presenter

Knowledgeable

4

Presenter was well-informed, Presenter has good command of subject matter

Presentation style

4

Friendly presenter, The presenter made the training interactive, Presenter seemed passionate about the topic, Calmness and consistency of delivery

Openness to questions

3

Good with questions, I appreciated the open manner in which she took and responded to questions

Suggestions for improvement

More interactive

7

Could allow for more discussion, Maybe have more participants answer questions before presenting answers, More interactive, Implementing role play

More extensive overdose response and naloxone administration demonstration

7

Video of interactions and Narcan administration, Visual of an actual OD, “Test kits” to allow us to feel what it is like to use naloxone, Review using Narcan kit a bit more, If we were taught CPR, Specific steps for linking people with SUD to care

Handouts

3

Maybe a handout with key points

Longer

3

Could be a bit longer, especially the part about the effects of naloxone

Case studies

3

Scenarios, Examples and case study

Amount of discussion time

Too much

0

 

Too little

2

 

Right amount

85

 

Response didn’t address the question

6

 

Additional comments

General praise

15

Excellent job, Wonderful presentation

Informative

5

Informative, Keep up the informative work

Should be given to more people

5

We should do more so everyone can be prepared, Keep doing this for as many people as possible

The importance and utility of the topic

5

Needs to be in every hospital because the information is much needed, I know there are many people living with this disorder and it’s great to be able to know what to do in any situation

Praise for the presenter

3

The presenter was comfortable and aware of OUD, The presenters did a good job